Dear Customers / Family Members:
I know that we are all receiving many messages regarding coronavirus (COVID-19), so I will be brief regarding how we are handling this public health challenge here at Furnace Family.
First, let me assure you that Furnace Family is considered an essential business and is therefore still open. As such, it is our utmost priority to ensure the safety and well-being of both our customers and team members. Rest assured that we are actively monitoring the coronavirus developments so that we can take every precautionary measure to play our part in keeping our communities safe and healthy.
As an essential service to our customers, we are committed to implementing all best practices to help prevent the spread of this virus while continuing to provide the highest level of service.
To help with prevention:
What we are doing for you:
Thank you for your understanding during these rapidly-changing times. We are grateful for the business relationship that we have with you and wish you and your loved ones much health.
Head of the Family, Furnace Family.