We Keep Your Family Comfortable!

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We know that lots of people are having difficulties right now and that food banks are in need of additional services. Furnace Family has decided to try and help out by running a year long food drive. Any time you have Furnace Family out to your house and wish to donate we will happily take the donation back to our office and match it. Which essentially means double the donations for local food banks!! 💙💚

Our goal is to raise over 2,000 KGS over 2021 for the Edmonton food bank!

We Hire For Attitude, Train for Skill!

Furnace Family is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. We take great strides to ensure your families comfort, and fostering trusting relationships between our Customers, Employees, our Suppliers, and our Planet.
With over 100 years HVAC Experience, we are your local home service experts in both Calgary and Edmonton areas.

We don’t take our commitments lightly. We will provide family, customer-focused service. We have exceptional employees, products and our prices are very competitive – we like to call it family pricing, for all of our customers.

Honest Pricing backed by a 100% Satisfaction Guarantee.We will be there with a smile when you need us, and treat you like a family member. Give us a call today – you’ll be happy you did!

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We Are The ONLY Dealer In Alberta Offering AIR MILES® Reward Miles! Furnace Family is proud to offer it’s customers Miles on installation and service work performed. 

HEATING & AIR CONDITIONING SERVICES

The number one question we get asked is, “What will it cost?”. We offer free in home estimates both virtual and in person. There are no hidden fees or charges. 

Furnace Family serves both Edmonton and Calgary areas. 

Honest pricing is our Family value. Contact us today to see if you qualify for any of our discounts or rebates. We look forward to offering you great service at a great price.

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WHAT'S IN THE NAME

Furnace Family...so what does the name mean?
We are a group of co-workers that have all grown up together, much like a family.
We have celebrated each other’s accomplishments and help each other in time of need.
Our goal has always been to serve our customers like they are part of our family, going the extra mile every day.
Our most important family value is integrity... do the right thing when nobody is watching.
We love what we do. We are Furnace Family!

CURRENT PROMOTIONS

SAVE UP TO $1,200

 On new furnace and air conditioner installations – on qualifying units. Talk to your in home comfort advisor.

Payment options available – on approved credit. 
Some Conditions Apply.  

Offer valid: July 5th to August 13, 2021

$99 Maintenance Special **New Customers.

If we have never serviced your furnace we would love to show you our way of servicing a furnace.

We would like to take $50 off our regular maintenance service $149 for new customers only. 

Offer expires: February 28th, 2021

GET 1 MILE FOR EVERY $20 SPENT

Available on Installations and Service. Before GST on full price jobs only, no discounts or rebates. MILES only issued within 5 day of completion of job. Maximum 500 Miles on Installations.

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Get financing as low as $35/Month
– Significantly lower interest rate than a credit card
– Pay off at any time
– Pay with hassle-free direct debit payments
– Add value to your home with the energy efficient options.

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LENNOX PREMIER DEALER

Furnace Family is a Lennox Premier Dealer. Lennox is a leading provider of innovative, home heating and cooling systems. Those identified as Lennox® Premier Dealers™ have been singled out for delivering the highest standard of HVAC service and care.
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Join our family and we will be there when you need us most. We offer two plans: The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. The Worry Free Plan is the most relaxing way to heat or cool your home. Both plans give you full peace of mind.

SERVICE PROMISES

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WE DELIVER ON OUR SERVICE PROMISES

At Furnace Family, we greatly value our customers. Our service promises stand for what we believe every customer should experience. We are committed to honesty and high ethical standards.   Everything we do, is about taking care of you, our customer. 

Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company, on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it. We want your business.

If you have Furnace Family out to fix your furnace or AC on an emergency basis but find that replacing your unit is a better option, we will get it running if possible and give you 30 days to replace your furnace or a/c if you go with us we will refund the cost of the parts used, we hate high pressure sales.

Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority over new customers. Once you’re in our family we will look after you.

Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Call us and we will give you a honest opinion for free. Over the phone or in person.

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service… never ever.

OUR CULTURE MATTERS. WE ARE A FAMILY.

GET IN TOUCH

Have a question, like to book a free in home estimate? Get in touch. We’d love to hear from you!