Furnace Family is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. We take great strides to ensure your families comfort, and fostering trusting relationships between our Customers, Employees, our Suppliers, and our Planet.
With a over 50 years HVAC Experience, we are your local home service experts.
Honest Pricing backed by a 100% Satisfaction Guarantee.We will be there with a smile when you need us, and treat you like a family member. Give us a call today – you’ll be happy you did!
The number one question we get asked is, “What will it cost?” Click on any of our Furnaces or Air Conditioners and the price range is available. There are no hidden fees or charges. The price range you see are the prices we offer. In fact, you can possibly save money as there are discounts or rebates that may apply.
Honest pricing is our Family value. Contact us today to see if you qualify for any of our discounts or rebates. We look forward to offering you great service at a great price.
Lennox® & Goodman furnaces provide remarkably consistent heating. So instead of thinking about getting through the winter, you can focus on enjoying it.
Even on the most hottest Edmonton Summers, Lennox systems with Comfort® technology keeps temperatures exactly where you set them while using less energy.
We provide honest pricing and do it right the first time. Our techs have over 30+ years fixing furnaces so you know you are in good hands.
More hot water, faster and with less energy. Choose from EnviroSense or tankless water heaters. Get the most out of that nice hot shower.
Our Family is here to help. With honest pricing and a smile on our face.
Throughout Edmonton extreme cold or heat can descend upon us at the drop of a hat. Even the best systems can break down unexpectedly.
At Furnace Family, we understand you can never plan enough for emergency situations.
We provide 24/7 emergency services to the entire Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Devon, Beaumont and within 50km of the Edmonton area.
From the industry’s most effective air purifier to the #1 rated filtration system*, there’s an innovative solution you can feel good about. Healthy Climate® air purification and filtration systems are designed to work with your central heating and cooling system. They improve the air throughout your entire home—not just in individual rooms—without producing ozone, a known lung irritant*.
Furnace Family carries various parts & filters in our showroom. Chances are we may have what you need already in stock. Either fill out the form below or give our office a call to request your part. Please note: parts are only available for pick up Monday to Friday.
With a low-profile design and a range of capacities, Lennox® or Calcana garage heaters bring reliable and efficient warmth to almost any garage or workspace. Contact us today for your free in home estimate.
Starts July 6th, on new furnace & air conditioner installations on qualifying Units.
Talk to your in-home advisor.
Some Conditions Apply *. Payment options available on approved credit.
Offer ends: August 14, 2020
Available on Installations and Service. Before GST on full price jobs only, no discounts or rebates. MILES only issued within 5 day of completion of job. Maximum 500 Miles on Installations.
From now until July 3.
Rebates for first responders and frontline workers.
MERV 11 Filter + Cabinet – $15
MERV 16 Filter + Cabinet – $30
PURE AIR – $210
PURE AIR S – $210
Get financing as low as $35/Month
– Significantly lower interest rate than a credit card
– Pay off at any time
– Pay with hassle-free direct debit payments
– Add value to your home with the energy efficient options.
Join our family and we will be there when you need us most. We offer two plans: The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. The Worry Free Plan is the most relaxing way to heat or cool your home. Both plans give you full peace of mind.
SERVICE PROMISES ♥
At Furnace Family, we greatly value our customers. Our service promises stand for what we believe every customer should experience. We are committed to honesty and high ethical standards. Everything we do, is about taking care of you, our customer.
Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it.
If you have Furnace Family out to fix your furnace or AC on a emergency basis but find that replacing your unit is a better option, we will get it running if possible and send out a home comfort adviser to go over your options with you.
Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority. The hottest or coldest days are some of our busiest.
Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Give us a call and one of our technicians will help you.
The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service.
Have a question, like to book a free in home estimate? Get in touch. We’d love to hear from you!