Welcome to the Furnace Family!
With a over 50 years HVAC Experience, we are your local home service experts. Furnace Family provides residential furnace, air conditioner, hot water heater – replacement, sales, repair and service.
About Furnace Family
We will provide old school, customer-focused service. We have exceptional employees, products and our prices are very competitive – we like to call it family pricing, for all of our customers.
Lennox S30 Smart Thermostat
Is like an ipad hanging on your wall – controlling your heating and cooling system in your home. It monitors your system and let’s us know if there is a problem – usually before you know
24/7 Repair & Maintenance
Honest Pricing backed by a 100% Satisfaction Guarantee.We will be there with a smile when you need us, and treat you like a family member. Give us a call today - you'll be happy you did!
Heating & air conditioning services
Furnace Sales & Install
Lennox® & Goodman furnaces provide remarkably consistent heating. So instead of thinking about getting through the winter, you can focus on enjoying it.
Maintenance & Repair
We provide honest pricing and do it right the first time. Our techs have over 30+ years fixing furnaces so you know you are in good hands.
24/7 Emergency Service
Throughout Edmonton extreme cold or heat can descend upon us at the drop of a hat. We understand you can never plan enough for emergency situations.
Air Conditioning Sales
Even on the most hottest Edmonton Summers we systems with Comfort® technology keeps temperatures exactly where you set them while using less energy.
Hot Water Tank Sales & Install
More hot water, faster and with less energy. Choose from EnviroSense or tankless water heaters. Get the most out of that nice hot shower.
Indoor Air Quality
From the industry’s most effective air purifier to the #1 rated filtration system, there’s an innovative solution you can feel good about.
Our Service Promises
Honest Pricing.
We strive to be as fair as possible with our prices. If you find a lower price with a comparable company on the same furnace or A/C we sell, with a similar warranty, we will either match it or beat it.
No Wasted Money.
If you have us out on an emergency basis and your unit cannot be fixed, we will credit the cost of the service call and the parts towards your new install within 30 days.
Free Second opinion.
We started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a unit or lack of skill to fix the unit. One of our advisors will help you make the right decision.
We'll be there.
We will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority. The hottest or coldest days are some of our busiest.
100% Satisfaction Promise.
The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service.
Meet the Family
Providing the great customer service we talk about, starts with a great work environment for our staff and employee pride in the company.
Furnace Family is proud of our work and our workforce. The name “Furnace Family” reflects that we really are a family, committed to excellence and to working together to keep our customers happy and comfortable.
Committed to Excellence.
Furnace Family is a Home Stars Best of Award Winner for 2018
Find out what our customers in Edmonton are saying about us. Click here to read all our great Google Reviews.
5.0
Furnace Family prides itself in customer service. Read what our customers are saying about us on Facebook.
5.0
In The Community.
At Furnace Family, we care about giving back to the local community. We support many initiatives in the Edmonton area.
This past year (2017) Furnace Family installed not one, but two furnaces for families in need. “Neighbours helping neighbours.” The motto for the Heat UP Alberta program is so appropriate: This program asks you to nominate someone you know who needs a helping hand.
FURNACE FAMILY ACCREDITATIONS & AFFILIATIONS
