• 780-432-6459 (780-4FAMILY)

24/7 Emergency Service

Our Family is here to help. With honest pricing and a smile on our face.

Throughout Edmonton extreme cold or heat can descend upon us at the drop of a hat. Even the best systems can break down unexpectedly.
At Furnace Family, we understand you can never plan enough for emergency situations. 

Call: 780-432-6459 (780-4FAMILY)

We provide 24/7 emergency services to the entire Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Devon, Beaumont and within 50km of the Edmonton area.

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WE SERVICE ALL MAKES

Furnace Family’s qualified technicians can repair any furnace regardless of make and model! We come with fully equipped vans.
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DONE RIGHT THE FIRST TIME

We ensure a superior workmanship on each and every furnace repair job. We do it right the first time.
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24/7 SERVICE- NO CALL CENTRES

24 hours a day, 7 days a week, and 365 days a year, Edmonton’s leading furnace repair specialists awaiting your call!
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AIR MILES® REWARD MILES

We Are The ONLY Dealer In Alberta Offering AIR MILES® Reward Miles! The Furnace Family is proud to offer it’s customers Miles on installation and service work performed. Below is a list of our current promotions. Please be sure to ask your home comfort advisor for more information or simply call our office.
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LENNOX PREMIER DEALER

Furnace Family is a Lennox Premier Dealer. Lennox is a leading provider of innovative, home heating and cooling systems. Those identified as Lennox® Premier Dealers™ have been singled out for delivering the highest standard of HVAC service and care.
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MAINTENANCE PLANS

Join our family and we will be there when you need us most. We offer two plans: The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. The Worry Free Plan is the most relaxing way to heat or cool your home. Both plans give you full peace of mind.

SERVICE PROMISES

WE DELIVER ON OUR SERVICE PROMISES

At Furnace Family, we greatly value our customers. Our service promises stand for what we believe every customer should experience. We are committed to honesty and high ethical standards.   Everything we do, is about taking care of you, our customer. 

Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it.

If you have Furnace Family out to fix your furnace or AC on a emergency basis but find that replacing your unit is a better option, we will get it running if possible and send out a home comfort adviser to go over your options with you.

Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority. The hottest or coldest days are some of our busiest.   

Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Give us a call and one of our technicians will help you.

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service.

OUR CULTURE MATTERS. WE ARE A FAMILY.

GET IN TOUCH

Have a question, like to book a free in home estimate? Get in touch. We’d love to hear from you!