About Our Family

Our family is dedicated to our community to bring exceptional service, integrity and honest pricing.

Who we are.

Furnace Family is an Alberta-based heating and cooling company that specializes in serving residential,
family homes. We’re dedicated to providing exceptional furnace replacement, service, air conditioning,
indoor air quality, and water heater solutions for homeowners. When it comes to residential homes &
HVAC systems, we’re your expert!

When you book with Furnace Family, you can trust our honest family pricing, commitment to doing the
job right, and devotion to serving our customers.

As of May 1, 2024, we’re proud to announce that Furnace Family has been acquired by Rümi Home Services by ATCO

This acquisition marks an exciting milestone in our journey and allows us to expand our service offerings, providing customers with even more comprehensive solutions for their homes!

Rümi has been working with trusted service providers like Furnace Family for over 4 years to deliver quality, safe, and customer-centric home maintenance solutions for Albertans. As part of the reputable ATCO family of brands, Rümi’s commitment to delivering high-quality services and outstanding customer experiences aligns perfectly with Furnace Family’s extensive experience and exceptional customer service values.

While the ownership has changed, our core values remain the same.
Rümi Home Services, in partnership with Furnace Family, believes in harnessing the power of happy team members to create happy customers every single time. Our dedicated team of service experts takes great pride in their work, ensuring you’re always satisfied with the services we provide for your home. With our professional expertise and local support, we’re working together to make homeownership easier.

Supporting Families in our Community 
As an Alberta-based company with wholesome values, we’re proud to support local families through the
Lennox “Feel the Love” program. Partnering with Lennox, we’re installing three free furnaces for families in need.
Visit the “Feel the Love”  to learn more and nominate a deserving family.

Count on Us 
Your home’s heating & cooling systems are essential to your family’s comfort and well-being. Rely on Furnace Family to provide you with the best unit for your needs and keep your systems firing for years to come. From general maintenance, tune-ups, repairs, or replacements, count on Furnace Family’s reliable products, trustworthy reputation, and dedicated service team.

We've got you.

Air Miles® Reward Miles

Furnace Family is proud to offer our customers Miles on installation and service work performed. Earn 1 mile for every $20 spent.*

Over 2,000 5 Star Reviews

Our reviews speak for themselves. With over 2,000 Google, Facebook, HomeStars and BBB reviews, you are in great hands.

100% Satisfaction

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff.

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