All Lennox® Dealers are expert HVAC professionals trained to take care of any comfort issue you may have. Lennox Premier Dealers are the best of the best.
Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations. Because Lennox Premier Dealers understand that actions speak louder than words, instead of just talking quality, they practice it through listening and responding to your comfort needs.
Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations. Because Lennox Premier Dealers understand that actions speak louder than words, instead of just talking quality, they practice it through listening and responding to your comfort needs.
SERVICE PROMISES ♥
At Furnace Family, we greatly value our customers. Our service promises stand for what we believe every customer should experience. We are committed to honesty and high ethical standards. Everything we do, is about taking care of you, our customer.
Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company, on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it. We want your business.
If you have Furnace Family out to fix your furnace or AC on an emergency basis but find that replacing your unit is a better option, we will get it running if possible and give you 30 days to replace your furnace or a/c if you go with us we will refund the cost of the parts used, we hate high pressure sales.
Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority over new customers. Once you’re in our family we will look after you.
Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Call us and we will give you a honest opinion for free. Over the phone or in person.
The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service… never ever.
Have a question, like to book a free in home estimate? Get in touch. We’d love to hear from you!
Furnace Family is a full service Edmonton & Calgary HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
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