COVID-19 -Important Letter from Our Head of Family. [Read More]
COVID-19 -Important Letter from Our Head of Family.
[Read More]
  • Edmonton: 780-432-6459 (4-FAMILY)
  • Calgary: 403-764-4328 (HEAT)
Book Online
  • Edmonton: 780-432-6459 (4-FAMILY)
  • Calgary: 403-764-4328 (HEAT)
Book Online
  • Edmonton: 780-432-6459 (4-FAMILY)
  • Calgary: 403-764-4328 (HEAT)
Book Online
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  • Products
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  • AIR MILES®
  • About
    • About The Family
    • Service Promises
    • Lennox Premier Dealer
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    • In The Community
    • Before & After Pictures
    • Great Jobs
Menu
  • Products
    • Furnaces
    • Air Conditioning
    • Hot Water Tanks
    • Noritz Tankless Water Heater
    • Indoor Air Quality
    • Garage Heaters
    • Thermostats
    • Furnace Parts & Filters
  • Services
    • Maintenance & Repair
    • 24/7 Emergency Service
    • Plumbing
    • Electrical (Residential)
    • Furnace Installation
    • Air Conditioning Repair
    • Air Conditioning Installation
    • Hot Water Tank Installation
  • Promotions
    • Current Promotions
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  • AIR MILES®
  • About
    • About The Family
    • Service Promises
    • Lennox Premier Dealer
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    • In The Community
    • Before & After Pictures
    • Great Jobs

Lennox Premier Dealer

Lennox Premier Dealers are the best of the best.

All Lennox® Dealers are expert HVAC professionals trained to take care of any comfort issue you may have. Lennox Premier Dealers are the best of the best.

Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations.  Because Lennox Premier Dealers understand that actions speak louder than words, instead of just talking quality, they practice it through listening and responding to your comfort needs.

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SUPERIOR SERVICE

Every Lennox Premier Dealer is trained to deliver a level of comfort and service that exceeds customer expectations. Because Lennox Premier Dealers understand that actions speak louder than words, instead of just talking quality, they practice it through listening and responding to your comfort needs.

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INDUSTRY LEADING PRODUCTS

As partners with the leading name in home comfort, Lennox Premier Dealers offer some of the best products available in the industry, including highly efficient systems from the Dave Lennox Signature® Collection.
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HIGHLY RATED SERVICE

In order to earn and maintain “Premier” status, Lennox Premier Dealers must consistently meet and exceed customer expectations. To ensure they do that, they are trained to design, install, service and maintain HVAC systems, are dedicated to achieving complete customer satisfaction, and must maintain a 5-star rating among consumers.

SERVICE PROMISES ♥

WE DELIVER ON OUR SERVICE PROMISES

At Furnace Family, we greatly value our customers. Our service promises stand for what we believe every customer should experience. We are committed to honesty and high ethical standards.   Everything we do, is about taking care of you, our customer. 

Honest Pricing

Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company, on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it. We want your business.

No Wasted Money

If you have Furnace Family out to fix your furnace or AC on an emergency basis but find that replacing your unit is a better option, we will get it running if possible and give you 30 days to replace your furnace if you go with us we will refund the cost of the parts used, we hate high pressure sales.

We will be there for you

Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority over new customers. Once you’re in our family we will look after you.

Free Second opinion.

Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Call us and we will give you a honest opinion for free. Over the phone or in person.

100% Satisfaction Promise

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service… never ever.

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OUR CULTURE MATTERS. WE ARE A FAMILY.

GET IN TOUCH

Have a question, like to book a free in home estimate? Get in touch. We’d love to hear from you!

The Furnace Family is a full service Edmonton & Calgary HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. Read our Service Promises.

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CONTACT

  • Address:
    10351-61 Ave, Edmonton
    7139 40 St SE Unit #8, Calgary
  • Phone:
    780-432-6459 (780-4FAMILY) Edmonton
    403-764-HEAT (4328) Calgary
  • Showroom Hours:
    8:00am - 4:30pm (Mon-Fri)
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®™ Trademarks of AM Royalties Limited Partnership used under license by LoyaltyOne, Co. and Furnace Family Inc.