Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company, on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it. We want your business.

If you have Furnace Family out to fix your furnace or AC on an emergency basis but find that replacing your unit is a better option, we will get it running if possible and give you 30 days to replace your furnace or a/c if you go with us we will refund the cost of the parts used, we hate high pressure sales.

Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority over new customers. Once you’re in our family we will look after you.

Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Call us and we will give you a honest opinion for free. Over the phone or in person.

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service… never ever.