Our Family is here when you need us most. We deliver on the promise of comfort.
REPAIR AND MAINTENANCE
Repairs can run from $300 to $2000, while that is ball-park amount, there are many different parts for different furnaces. We stock the most common parts in our vans and warehouse. We charge a diagnostic trip charge and go over any additional repair cost before proceeding with the repair. You will always know the cost before we perform any work.
Furnace Family has an exclusive “No wasted money guarantee.” If we fix your furnace, we give you 30 days to replace it with a new one and refund the cost of the parts it took to get your furnace operational. Why do we do this? To give you peace of mind and know that we aren’t like other companies doing high pressure sales at emergency calls. This does happen. Most of the time, problems can be fixed.
We have a large service department that can get to most calls the same-day. If the temperature is plus 30 or minus 30, we do get busy. Please be patient on those days as we are doing the best we can.
Join our family and we will be there when you need us most. We offer two plans: The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. The Worry Free Plan is the most relaxing way to heat or cool your home. Have peace of mind. Starting at just $10.95/month.
Furnace Family strives to be as fair as possible with our prices. If you find a lower price with a comparable company, on the same furnace or air conditioner we sell, with a similar warranty, we will either match it or beat it. We want your business.
If you have Furnace Family out to fix your furnace or AC on an emergency basis but find that replacing your unit is a better option, we will get it running if possible and give you 30 days to replace your furnace or a/c if you go with us we will refund the cost of the parts used, we hate high pressure sales.
Furnace Family will always put our existing customers first!! We advertise 24 hour service and we mean it; if our customers need us they get priority over new customers. Once you’re in our family we will look after you.
Furnace Family started offering this service after hearing stories of perfectly good furnaces being replaced just to sell a new unit or lack of technician skill to fix it. Call us and we will give you a honest opinion for free. Over the phone or in person.
The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff. We promise to do our best never to leave a customer unsatisfied with our work. We will always make things right, be that an extra visit or a full refund; we never want to leave a customer unhappy with our service… never ever.