What can you expect from Emergency Services?

What Can You Expect from Emergency HVAC Repair Services? 

Winter is already here and temperatures have plummeted across the country. If you have a good HVAC system that has been maintained well, you might not have any anything to worry about and can relax in a toasty warm home throughout the winter. However, if your HVAC system is old and hasn’t been maintained well, it’s likely that you’ll have to hunt for emergency HVAC repair services sometime soon.

Most people don’t know what to expect from such services so here’s a list of things that a 24/7 HVAC emergency services’ company should provide:

  1. Truly 24/7 

Some companies proclaim on their websites and ads that they provide 24/7 throughout the year; but when you call them in the middle of the night, no one picks up the phone. The Furnace Family  will always have someone manning the business phone line.

  1. Experienced Customer Care Specialists

Well-trained customer care specialists will offer advice and suggestions on the steps you should take to get the system up and working yourself. Sometimes, a few tweaks here and there can temporarily restore the system or resolve the issue entirely.

  1. Prompt Dispatch

Customer care specialists will dispatch a HVAC servicing expert from the Furnace Family to your location in Edmonton or surrounding areas (50km) as soon as they receive your call. The service professional will start the preparations to leave for your property as the executive offers advice and temporary solutions.

  1. Fully-Equipped

The repair experts will arrive at your location in fully equipped vans and will do everything they can to fix your HVAC system.  However, if the problem is too complex and the HVAC expert has to replace a component, they’ll have to make multiple trips to fix the problem.

  1. Skilled Technicians

Furnace Family technicians will have the skill and the knowledge to handle all kinds of heating problems and this includes furnace, air conditioner and water heater problems.


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